Quality Engineer

Company: VirtualVocations
Location: Lakeland
Posted on: January 27, 2025

Job Description:

A company is looking for a Quality Engineer, Call Intelligence (Contract).

Key Responsibilities

Solve challenges and improve datasets for LLM models and prompts
Collaborate with developers, product managers, and customers to enhance product quality
Create test cases, manually test tickets, and manage bug tickets within JIRA

Required Qualifications

Experience with QA for customer support or contact centers
Experience in acceptance testing and writing test cases
Experience testing REST APIs
Proficiency with code versioning systems such as GitHub or GitLab is a plus
Experience with cloud hosting providers such as AWS and GCP is a plus

Keywords: VirtualVocations, Tampa , Quality Engineer, Engineering , Lakeland, Florida

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